Contact Us

I want to make a reservation

We are a hotel search & comparison engine, we do not take reservations or process credit card transactions.
We search many hotel reservation sites, to help you find the best priced hotel deals. You then book directly with one of the websites that we searched; you cannot actually make hotel reservations on us.

We are free to use and we do not mark up rates or add any extra fees to the prices we show you.

View a complete list of partner websites

I want to get in contact with a hotel directly

To get the best and most timely response, we suggest getting in contact with the hotel directly. Emails addressed to individual hotels (or to reservation websites), that are sent to us, will not be forwarded on.
If you have already made a booking using our service, you will need to contact the website on which you made the booking to discuss your reservation.

I used your search to book a room, but cannot remember what site I booked on

Some helpful tips to determine which website you have used to book your hotel:
Check your email - If you have booked a hotel room online, you will most likely have been sent a confirmation email/receipt. The confirmation email will include your booking information as well as contact details.

Check your credit card statement - If for some reason you did not receive a confirmation email, then your next best option is to check your online credit card statement for a website or company name.
Retrace your steps - Your Internet browser's history may help you determine which website you made your booking with. Searching HotelsCombined.com again for your hotel may also help you find which website your booking has been made with.

View a complete list of partner websites

I want to change/cancel my reservation

We are a hotel search & comparison engine, we do not take reservations or process credit card transactions.
If you have already made a booking using our service, you will need to contact the website on which you made the booking to discuss your reservation.

View a complete list of partner websites